The support team agents actually rave about.
LockedOn is renowned for its support — live chat, email and phone, with response times in the top 10% of software companies worldwide. Plus comprehensive onboarding, monthly training webinars and a full video library available 24/7.
Live chat, email and phone
Our support team is available via live chat, email and phone — with fast response times and a genuine commitment to solving your problem, not just closing the ticket.
Kickstart onboarding
Every new LockedOn account includes our Kickstart setup — a guided onboarding session that gets your CRM configured, your team trained and your workflows running from day one.
Monthly training webinars
Join our regular training webinars that dive deep into specific features — guided by the LockedOn team and designed to help you get more from the platform every month.
Video library and knowledge base
Access a comprehensive, step-by-step video training library and searchable knowledge base — available 24 hours a day, 7 days a week, so help is always there when you need it.
Top 10% response times
Our response times rank in the top 10% of software companies worldwide. When you need help, you won't be waiting long — and you'll speak to someone who actually knows the answer.
Real estate people helping real estate people
Our support team understands real estate — not just the software. When you call, you're talking to someone who gets your world and knows exactly what you're trying to do.
Support that picks up. Every time.
If there's one thing LockedOn customers mention most, it's the support team. Fast, knowledgeable, genuinely helpful — our team is built to solve problems quickly so you can get back to what you do best. It's one of the biggest reasons agents who switch to LockedOn, stay.
"After using many CRM systems over the years, I have found LockedOn to be the best and most honest team I have ever worked with."
Want to see what LockedOn support looks like?
Book a free demo and meet the team. Ask us anything — we're happy to answer before you commit to a single thing.
